Thanks for visiting us!

At the moment we are upgrading our servers to cope better
with the visits to our sites and speed up the system so please:

DO NOT ORDER ANY CARDS FOR A FEW HOURS

You can still have a look at our fab' cards and normal service will resume shortly so come back and see us soon.

When you do come back use the voucher code OOPS15
for your next order... see you soon!

Kenny Thinking


Customer Information & FAQs

We are still printing cards and sending them out same day if ordered before 2pm - First Class - but be aware that the post seems to be taking longer than normal so please allow a little extra time if you can.

Looking for fabulous Corporate Thank You Cards??? Cick here!

All You Need To Know About Doodle-Doo

This page has all you need to know about DoodleDoo but if we have missed anything please let us know. You can call us on 01604 871030 or email info@doodle-doo.co.uk.

If you just need help to personalise your card go to the Help Page  

Customer Introduction Video - How It Works And How You Can support Your Favourite Charities

Introducing The DoodleDoo Address Book

You can now add all your friends and family to your own address book and list all the occupants and their important events like birthdays and anniversaries. You can add event reminders for anything and we'll send you a reminder so you never forget when you need to create a card. You could include Valentine's or Mother's & Father's Day too for example.

You can also then choose the address and recipient if sending a card direct... easy!

You need to have a DoodleDoo account to use the Address Book and to Opt-in, in your preferences, to receive DoodleDoo emails and event reminders.

There's a calendar to show you your contacts' events and they'll show every year unless you remove them, and you can even print out your Address Book if you need it.

So log into your account and choose My Contacts from the account dropdown to get started. If you need more help just ask.

Useful Stuff

 

2021 Bank Holidays, religious or observance days?  Click here to go to TimeandDate.com

Product Information - just click the topic to reveal the answer

The normal prices of cards are £3.99 for standard and £5.99 for large and this includes 1st Class Royal Mail postage.

Besides promotional discounts we offer discounts for buying multiples of the SAME card:

20% off 10+
25% off 25+
30% off 50+
40% off 100+

...OR for spending over £15 on different cards there's 10% off OR over £25 it's 15%.

We may make offers and promotions at times that will be part of our marketing activities. These are completely at our discretion and we reserve the right to withdraw them subject to the terms of that particular offer.

Discount voucher codes are available at times via various sources. These have no redeemable cash value but may be used for their appropriate discount as detailed with the voucher/offer.

Only one voucher per order may be used so work out which gives you the best deal if you have a code.

Your chosen Charity will get A MINIMUM of 10% of the purchase price, net of VAT, of each card you buy:

1 x Large Card @ £5.99 = £5.99 – £1.00 (VAT) x 10% = 50p

1 x Small Card @ £3.99 = £3.99 – 0.66 (VAT) x 10% = 33p

If you buy 6 cards and choose the same Charity for each then the donation will be 6 times the amount so the more you buy the more your Charity will love you but you can choose a different Charity for each card if you wish.

And because we want our registered Charities to benefit as much as possible, we don’t deduct delivery costs before calculating their donations. To see our current list of charities click the link.

The shape of your chosen image will dictate the shape of your card – a square image will be a square card and a rectangular one will be a rectangular card, orientated in the same way as your image.

The default card size for any shape is Standard but you can change this to Large as you reach the end of the Editing process.

Please see the graphic below for details of the different card sizes.

KENNY POSTING

If you place your order before 2pm Monday to Friday, it will normally be dispatched on the same day and will be posted out to you First Class. Orders received after 2.00pm, at the weekend or on a public holiday will be sent out the following working day. 

PLEASE NOTE

Royal Mail advise that 90% of first class post to UK mainland addresses arrives the following day. The other 10% can take up to 3 days. Some off-shore destinations such as Jersey, Guernsey etc. may take even longer so please place your order in good time.

We are not liable for late or non-delivery by Royal Mail nor if you have given us incorrect address information.

Even though all cards are sent out by First Class mail please note that large cards are sorted by hand at Royal Mail so usually take longer to arrive, so please order with plenty of time as we cannot guarantee delivery ourselves.

We therefore suggest you allow three days or more for delivery as that seems most common time taken. Be on the safe side... better early than late!

Please also be aware large cards may be too wide to fit through some letterboxes. We send out our large cards with a board envelope with a big "Do Not Bend" sticker on it but we cannot take responsibility for your Postie ignoring this and folding your card. Making him/her aware of your order is recommended, particularly if you know your letterbox is narrower than the card size - allowing for envelopes of course.

If you are out when your large card arrives, then rather than bend it your Postie will possibly leave a card for you to arrange collection from the local sorting office or redelivery. This may also delay your card’s arrival.

Kenny Chicken Free Delivery VanFirst Class postage within the UK to you or direct to your recipient is included in the price of your card. If you are posting your card on Standard cards should be posted at normal Letter rate and Large cards should be posted at Large Letter rate but remember to send Large cards early to allow plenty of time for delivery.

Currently we can only deliver within the UK. We are planning to expand DoodleDoo internationally in time but for now your delivery address must be in the UK.

Yes, you can – when you’re checking out, just click the Ship to a Different Address box, enter the address you wish your card to be sent to and then click the box below that, where it says “Is this card going direct to the recipient? Tick for YES”

Currently we do not offer a defered posting date option... we will soon.

Unfortunately we can currently only deliver to one address per order.

Yes, you can. When you are checking out, just click the Ship to a Different Address box and enter the address you wish your card to be sent to. Leave the box below that unchecked, where it says “Is this card going direct to the recipient? Tick for YES” and then we’ll know to include an extra envelope for you, in the same way that we do if we send the card direct to your home address.

It is your responsibility to make sure the text on your card is correct and in the right place. We recommend you particularly check names are spelt correctly as we do not check or correct spelling and grammar for you. Check and double-check your card before placing your order as we don’t want you to be disappointed.

Where we have printed to order, personalised or customised an item for you your rights to cancel an order or return the goods to us will not apply. This includes where you have made an error in your order, such as ordering the wrong card template or a spelling error.

Please note that Distance Selling Rules do not apply to personalised items. More information can also be found on the Which site - click here.

We always try to ensure that your cards arrive in good order. From time to time however goods do get damaged in transit. If your cards are damaged on arrival you should contact us immediately and we’ll work with you to find a solution.

If the charity you would like to support is not listed with us, please email us at info@doodle-doo.co.uk to tell us who they are and whether you have any contacts within the charity and we'll contact them and ask them to register. Or you can contact them yourself and encourage them to register by forwarding a link to this page.

If you cannot decide who to support, we do have a central 'Doonations Fund' listed that you can choose in our Charity listings and this money will be shared among all our Charities.

You may also not be aware that many local branches of national charities operate independently and therefore individual branches can register for funding with DoodleDoo in their own right.

Charities rightly have strict policies in respect of who can use their name and logos etc.  Many are happy to work with us but others may require payment of guarantees and/or licensing advances or for DoodleDoo to have been in existence for a specific minimum period of time.  We believe that we should treat all of our Registered Charities equally and therefore do not make up-front payments or offer guarantees in order to secure a Charity's registration. 

This site has SSL Security Encryption so you are secure when you enter your personal data onto our server as well as when you enter data into the payment pages, hosted by Barclaycard or PayPal.

We accept all major debit and credit cards, both Visa and Mastercard, including Electron, Maestro and Solo and PayPal takes American Express. 

You only enter your credit card information on the payment pages processed by our payment services providers Barclaycard Merchant Services and PayPal in full compliance with the necessary security requirements for PCI Certification - View Certification. This service also incorporates the Verified by Visa and MasterCard® SecureCode™ cardholder authentication processes.

When you "Make a payment", you will be transferred to pages hosted and operated by Barclaycard Merchant Services and PayPal, where you can enter your card details in confidence. Your card details are held securely by them and at no stage will your card details be divulged to us.

Please note that in order to maintain our commitment to your security and privacy, we are unable to accept debit or credit card details over the telephone or via email or fax. Payment can only be accepted via our website.

All goods are paid for in UK £ sterling. If you are paying from outside the UK, your bank or credit card provider will convert the transaction to your own currency for which there may be an additional fee. Any such fee is not charged by us but by your bank.

Obviously we'd love you to register and allow us to keep in touch with you but:

1 - You do not have to register on DoodleDoo to order cards.

2 - If you do register you then have the choice to opt-in to receive marketing and update emails from us.

3 - You can change your mind and opt-out of email communication at any time by logging in to your account settings.

If you register and save your details on DoodleDoo you will be able to:

  • Log in so your details come up automatically on your order

  • Set up an Address Book to pick from from and with all your friends and family listed together with their birthdays, anniversaries etc. with automatic reminder emails sent to you so you never forget one

  • Use the 'Save To Favourites' function which means you can easily find the cards and Artists you particularly like

  • Set up a default Charity which automatically appears on page 4 when editing your cards - you can amend this if you choose as you go along

  • See previous orders information

If you opt-in for marketing and update emails from DoodleDoo you will receive:

  • Information about new Artists and Charities

  • Special Offers and incentives from time to time


Yes all our cards can be fully recycled as we do not embellish them at all... we let the art speak for itself!

All website browsers should provide you with the option to delete or block cookies. To find instructions for your browser please refer to the documentation provided under the browsers 'help' menu or use the links below.

Users may disable the use of cookies at any time, but this may limit the functionality of web pages on our Website, or your access to our Website.

You can use your web browser (e.g. Internet Explorer) to:

delete all cookies
block all cookies
allow all cookies
block third-party cookies
clear all cookies when you close the browser
open a 'private browsing' session
install add-ons and plug-ins to extend browser functionality

Where to find information about controlling cookies:

Internet Explorer
Chrome
FireFox
Safari
Opera

Fundraising Regulator linkWe are registered with the Fundraising Regulator and follow their Code of Practice; we want you to have confidence and trust in our fundraising activities.

If you have a complaint about any aspect of DoodleDoo we will do our very best to rectify it ourselves directly and speedily with you. Call us on 01604 871030.

Terms & Conditions of Sale

We are very happy that you have chosen to order products from us and hope you like them as much as we do. There are of course legal implications to any purchase so here is all the information you should need. If there is anything you need clarification on don’t hesitate to contact us.

These Ts & Cs apply to the use of the website www.doodle-doo.co.uk (the “Website”). They also include all other information included in the all other pages on this site and any subordinate site.

By accessing this website you are indicating that you accept these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms and conditions do not use this website.

Our Ts & Cs may be updated and superseded at times and you should not rely on older ones for legal reference. There may from time to time also be specific legal notice(s) that apply to particular pages or products. These are clearly indicated and implicitly form part of these Ts & Cs; therefore you should not continue using this website if you do not wish to accept these additional Ts & Cs.

www.doodle-doo.co.uk (DoodleDoo) is owned and operated by Wynsor Allen Management Services Ltd, a company registered in England and Wales.

Registered Office: Unit 29 Stratford Office Village, Walker Avenue, Wolverton Mill, Milton Keynes MK12 5TW   

Company Registration Number: 04102478

VAT Registration Number is 792 6947 68

Unit 29 Stratford Office Village, Walker Avenue, Wolverton Mill, Milton Keynes MK12 5TW

Telephone: 01604 871030 (Office hours Monday to Friday)

Email: info@doodle-doo.co.uk

References in these terms to “we” or “us” or “our” refer to Wynsor Allen Management Services Ltd T/A DoodleDoo.

‘Standard Products’ are those which have been pre-produced in their entirety as a complete and finished item and sold as such to you.

‘Customised Products’ are those produced ‘on-demand’ with text and/or images as specified in your order. These may include part-produced/finished items bought in for the purpose of customisation.

We endeavour to faithfully represent all products on this website, but due to the nature and variations of computer screen colours there may be slight variations in the colour of your delivered items. As we have no control over the colour interpretation of your computer screen you place your order at your own risk. Card sizes quoted are a guide but can vary by a mm or so during the production process.

Prices shown include UK VAT at the prevailing rate. For orders outside the UK and European Union countries, including the Channel Islands a service charge equivalent to the VAT content will be made for the additional administration necessary.

Due to the personalisation and produced to order element of many of our products your payment is made to us at the time of placing and confirming your order.

Because of the nature of many of our products, i.e. that they are customised to your instructions, our acceptance of your order is deemed to be made when we commence production of your personalised product or when we proceed to pick and pack any standard product(s).

We reserve the right however to refuse any order:

1. Where goods are out of stock and we cannot reasonably fulfil your order to satisfy our standard delivery terms.
2. Where your payment has been refused or authorisation has been withdrawn
3. If your order appears to be made for commercial purposes and/or gain
4. If the order’s personalisation content appears to contravene the Intellectual Property rights of a third party
5. If the order’s personalisation content appears blasphemous, threatening, offensive, defamatory, obscene, indecent, seditious, pornographic, abusive, liable to incite race crimes, discriminatory, menacing, scandalous, inflammatory or threatens commercial or a private person’s privacy in any way.
6. If an order has been made where our product description and/or pricing has been in error in some way

If you wish to use our address book facility for us to send you reminders of important events, we will store this information in accordance with our Data Protection Policy and our Privacy Policy.  You must first obtain the permission of any persons whose details you upload to our address book and warrant that in using this facility, you have obtained such permission.

All personal information that we may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998, to be superseded by the General Data Protection Regulation 2016, and any subsequent amendments to them.  Please refer to our Data Protection Policy and our Privacy Policy for more information.

If any of the details you have given us in your delivery address are incorrect, we cannot be held liable for items which have not been received.

The Intellectual Property of the brands, product designs, text, graphics, characters and ideas on this website are the copyright of us or our licensors. Permission is granted to users to electronically copy or print portions of this site for their own personal non-commercial use to verify aspects of orders. Any other use of materials on this site without the prior written consent of us or our licensor is strictly prohibited. By using this site you agree not to alter or adapt, or to create any derivative work from, any content on this site.

All brand names and product & service names used in this site are registered trademarks - ®, trade names, service marks or copyright - ©. No permission is given for the use of such brand names and product & service names by any other person, and such use may constitute an infringement of the holder's rights. ® DoodleDoo logo is a registered trademark. 

Copyright in the whole and every part of this website belongs to Wynsor Allen Management Services Limited ("the Owner"), and its licensors and may not be used, sold, licensed, transferred, copied or reproduced in whole or in part in any manner or form or in or on any media to any person other than in accordance with the terms of the Owner's agreement, without the prior written consent of the Owner and its licensors.

Your personal registration is for a single user only. You should not share your user information with any other person. Responsibility for the security of any passwords created by you or issued temporarily by us rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.

We may cancel or suspend your registration, without notice, at our discretion if you breach any of your obligations under these terms and conditions.

This site contains links to other Web sites. We are not responsible for the privacy practices or the content of these Web sites and you use them at your own risk.

We may disclose personal information if we are required to do so by law or we in good faith believe that such action is necessary to (1) comply with the law or with legal process; (2) protect and defend our rights and property; (3) protect against misuse or unauthorised use; or (4) protect the personal safety or property of our users or the public.

While we make every effort to ensure that the information contained in this site is accurate and up to date we cannot give any guarantee that such information is accurate at the date it is received or will continue to be accurate in the future.

We cannot accept any liability to you or anyone else for any losses of any nature resulting from any decision made or action taken in reliance on the information contained in this site.

This site contains links to connect to other websites maintained by third parties. We have no control over the contents of those sites and make no representations as to the accuracy of the information contained in those sites. We cannot accept any liability for any losses of any nature you may suffer as a result of visiting those sites.