Contact Us | Betting Sites Not on GamStop

Spotted a figure on a bookmaker card that no longer matches what the operator shows? Found a licence number that points to the wrong authority, or a link that goes nowhere? Our team wants to hear about it. We also welcome suggestions for bookmakers accessible to UK players that we should add or drop.

How to reach us

Email is the only way to contact Betting Sites Not on GamStop. Write to [email protected] and put "Site enquiry" in the subject line, followed by a word or two on the topic, for example "Site enquiry: licence detail".

What to write about

• A figure on a bookmaker card that is out of date
• A licence detail that is wrong or incomplete
• A broken or redirected link
• A bookmaker you think we should add or remove
• A request about personal data we hold on you
• A partnership or advertising enquiry

Screenshots and page addresses help us check corrections faster.

When to expect a reply

We aim to answer within two to three working days. That is a target rather than a promise, and detailed corrections can take longer while we confirm them against the operator's own pages.

What we cannot do

We are an information site, not a bookmaker. We cannot access, unlock, verify, close or refund any betting account. If you have a problem with an account, contact the operator's support team first, then take it to the licensing authority or dispute body named in its terms. We also cannot add anyone to GamStop or remove anyone from it.

If gambling is causing harm

The National Gambling Helpline, run by GamCare, is free and open 24 hours on 0808 8020 133. BeGambleAware offers information and a self-assessment to help you weigh up your own betting.